Remote Billing & Collections Specialist

Clipboard; United States; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

100% Remote

Startup environment

Skills-based hiring process

Impactful work with workplace clients

Job summary

Clipboard is a remote-first startup in healthcare staffing, connecting workplaces with care professionals. The Billing Representative (Collections) helps ensure timely payments by contacting accounts payable, obtaining commitments to pay, and removing billing roadblocks.

Collaborating with Billing Disputes, Sales, and Support, you monitor overdue accounts, build workplace relationships, and report progress to drive cash flow.

Qualifications

• Professional and clear communication
• High attention to detail
• Receptive to feedback (coachable)

Responsibilities

• Monitor accounts to identify outstanding debts.
• Call and email accounts payable contacts and admins about overdue payments.
• Build relationships with workplaces and explain billing policies.
• Identify root causes of non-payment and resolve billing concerns.
• Report on collections updates and accounts receivable status.
• Devise SMART action plans for critical accounts.

Skills

Professional communication

Attention to detail

Coachable / feedback

Negotiation skills

Tools

Google Drive

Slack

Salesforce

Amazon Connect

Job description

Clipboard is a remote-first startup in healthcare staffing, connecting workplaces with care professionals. The Billing Representative (Collections) helps ensure timely payments by contacting accounts payable, obtaining commitments to pay, and removing billing roadblocks.

Collaborating with Billing Disputes, Sales, and Support, you monitor overdue accounts, build workplace relationships, and report progress to drive cash flow.