Remote Billing & Collections Associate - Healthcare

Accendra Health; Salem (OR); Remote; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision care

Paid time off

401(k) Plan

Flexible Spending Accounts

Life insurance

Disability coverage

Employee assistance program

Parental leave

Domestic partner benefits

Job summary

Accendra Health is seeking a full-time remote Billing Representative to support patient accounts, ensure accurate billing, and facilitate timely remittance. The role emphasizes strong communication with customers, payers, and internal teams.

Responsibilities include handling inquiries, resolving billing issues, and submitting/adjusting claims using ERP and Microsoft Office tools. Competitive hourly pay and comprehensive benefits are offered.

Qualifications

• Excellent communication skills and the ability to practice proper phone and email etiquette.
• Ability to read, understand and follow oral and written instructions.
• Experience handling patient billing and insurance-related inquiries.

Responsibilities

• Service customer needs by accurately billing accounts and ensuring timely remittance.
• Follow-up with payers to facilitate uninterrupted cash flow.
• Identify and resolve patient billing complaints and handle collection calls.
• Edit and resubmit claims for payment and prepare clean claims for submission.

Skills

Communication skills

Phone etiquette

Email etiquette

Reading instructions

Answer customer questions

Patient billing

ERP system

Microsoft Office

Tools

ERP system

Microsoft Word

Microsoft Outlook

Job description

Accendra Health is seeking a full-time remote Billing Representative to support patient accounts, ensure accurate billing, and facilitate timely remittance. The role emphasizes strong communication with customers, payers, and internal teams.

Responsibilities include handling inquiries, resolving billing issues, and submitting/adjusting claims using ERP and Microsoft Office tools. Competitive hourly pay and comprehensive benefits are offered.