Medical Billing & Collections Associate

Byram Healthcare Centers Inc; Illinois; Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) Plan

Flexible Spending Accounts

Life insurance

Disability coverage

Parental leave

Domestic partner benefits

Well-being programs

Job summary

Accendra Health is hiring a billing representative to service customer accounts, ensure timely remittance, and resolve billing issues. The role emphasizes accurate documentation in the ERP system, and effective communication with customers and insurance payers.

The position supports Accendra Health’s nationwide care network, with remote-friendly to hybrid and in-person opportunities, and a competitive hourly pay rate.

Qualifications

• High school diploma or equivalent required.
• 1+ years of customer service or related experience preferred.
• Strong MS Office knowledge (Word, Excel, Outlook) and good communication.
• Ability to follow guidelines and provide feedback to leadership.

Responsibilities

• Service customers by accurately billing accounts and ensuring timely remittance.
• Follow-up with payers to facilitate uninterrupted cash flow.
• Maintain professional phone and email etiquette.
• Read and follow written and oral instructions.
• Answer questions from customers, clerical staff and insurers.
• Document activities in the ERP system accurately and timely.

Skills

Customer service

Microsoft Word

Microsoft Excel

Microsoft Outlook

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

ERP system

Job description

Accendra Health is hiring a billing representative to service customer accounts, ensure timely remittance, and resolve billing issues. The role emphasizes accurate documentation in the ERP system, and effective communication with customers and insurance payers.

The position supports Accendra Health’s nationwide care network, with remote-friendly to hybrid and in-person opportunities, and a competitive hourly pay rate.