Remote Billing Associate with AI Tools

PerfectServe; United States; Remote; USD 45.000 - 55.000; Vollzeit

Benefits dieser Stelle

Remote-first environment

Health, Dental, Vision, Life and Dis

401K with match and immediately vested

17+ company holidays + PTO

Internal advancement opportunities

Zusammenfassung

PerfectServe is a leading health IT company providing clinical communication and scheduling solutions. The Billing Associate role focuses on managing customer billing across entities, resolving inquiries, and supporting billing operations.

The ideal candidate brings 3+ years of billing experience, strong Excel skills, and the ability to interpret contracts. This remote-first position offers a competitive USD salary and comprehensive benefits.

Qualifikationen

• 3+ years of billing or related experience.
• Strong Excel skills including PivotTables, VLOOKUP, and XLOOKUP.
• Ability to interpret contracts and manage complex billing requirements.
• Strong critical-thinking and problem-solving skills.
• Proactive, self-motivated and able to work independently or with a team.

Aufgaben

• Manage customer billing, invoicing, and new account setup.
• Review contracts to ensure accurate billing.
• Research billing discrepancies and process credits.
• Respond to billing and finance requests through Zendesk or similar platforms.
• Prepare monthly billing reports using Excel and AI tools.
• Identify opportunities to improve billing processes and efficiency.
• Support special projects and annual audits as needed.

Kenntnisse

Billing experience

Excel skills

Contract interpretation

Independent decision making

Analytical thinking

Customer service

AI tools adoption

Ausbildung

Associate degree or higher

Tools

NetSuite

Sage Intacct

Microsoft Dynamics 365

SAP

Zuora

Chargebee

Salesforce

Zendesk

Jobbeschreibung

PerfectServe is a leading health IT company providing clinical communication and scheduling solutions. The Billing Associate role focuses on managing customer billing across entities, resolving inquiries, and supporting billing operations.

The ideal candidate brings 3+ years of billing experience, strong Excel skills, and the ability to interpret contracts. This remote-first position offers a competitive USD salary and comprehensive benefits.