REMOTE | Bilingual Spanish CustomerServiceRepresentative(FL,GA,MI,NC,PA,SC,TX,VATX, SC, NC, FL,

Frontline Call Center; Oregon; Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Attendance bonus

Job summary

Frontline Group is seeking a Remote Bilingual Spanish/English Customer Service Representative to assist individuals by connecting them to emergency shelter and resources from home. This is mission-driven work that makes a real difference.

Responsibilities include helping clients navigate services and ensuring a positive support experience. This full-time, temporary role starts in November and is 100% remote, requiring open availability and a home-based work setup.

Qualifications

• Fluent Spanish and English (spoken and written).
• Call center or customer service experience required or preferred.
• Remote work experience is a plus.
• Tech-savvy with ability to navigate multiple systems.
• Must have 100% attendance for orientation and training.
• Open availability including weekends.

Skills

Bilingual Spanish/English

Call center experience

Remote work experience

Tech-savvy

Attendance orientation

Open weekend availability

Job description

REMOTE | Bilingual Spanish Customer Service Representative(FL, GA, NC, MI, PA, SC, TX,VA ONLY)

Targeted Start Date : November 11, 2026$15.00/hour (Bilingual - Spanish)

At Frontline Group, we're hiring Bilingual (Spanish/English) Customer Service Representatives to support individuals. You'll provide critical support connecting people to emergency shelter and resources from the comfort of your home. This is mission-driven work that truly matters.

Quick Overview

• Job Type: Full-time, Temporary ( November-April, contingent on Client's need)
• Pay: $15.00/hour for Bilingual Spanish speakers (W2 Employee) Additional potential for an attendance bonus
• Location: 100% Remote
• Must have open availability
• MUST reside and plan to work from home in FL, GA, NC, MI, PA, SC, TX, or VA ONLY

(this is verified multiple ways)

What We're Looking For

• Fluent Bilingual Spanish/ English speakers (spoken and written)
• Call center or customer service experience
• Remote work experience is a plus
• Tech-savvy with ability to navigate multiple systems
• Reliable: 100% attendance required for orientation and training, no exceptions
• Open availability required (including weekends)

Computer & Equipment

• Windows 11 based PC (no MACs or Chrome Book)
• Dual monitors - this helps you see multiple programs at once while assisting customers.
• Processor: Intel, i5, i7 or i9 (recent generation)/AMD Ryzen 5, 7, or 9 (recent generation)
• At least 16 GB of memory (RAM) with 12 GB usable - this keeps your computer running smoothly while using several tools at once.
• CPU utilization should be 50% or less
• Internet connections: your computer must have a Ethernet (RJ-45) port.
• Wired internet connection required - Wi‑Fi is not allowed; your computer must be connected to your router using an Ethernet cable for a stable signal.

Internet Speed: Please use speedtest.net to test your specs

• Download speed: 20 Mbps or higher (for receiving data).
• Upload speed: 10 Mbps or higher (for sending data).
• Ping: 20 MS or less (for a fast, responsive connection). Please pay special attention to your Ping, it has to be 20 or less.

Important: These technical requirements will be verified during your interview — no exceptions. Please join the interview from the computer you plan to use for the position, with your camera turned on and ready to share your screen so we can confirm your computer's setup. Do not join from a cell phone, as you'll need to demonstrate your system's specifications during the session.

Note: Some benefits are subject to eligibility requirements, including employment term and other factors.

About UsFrontline Group is a W2 employer that does not hire independent contractors.