Remote Bilingual Spanish CSR for Emergency Shelter Support

Frontline Call Center; Oregon; Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Attendance bonus

Job summary

Frontline Group is hiring a Bilingual (Spanish/English) Customer Service Representative to support individuals from a home-based role. You will connect people to emergency shelter and resources, handling inquiries with care and professionalism.

This is a mission-driven position offering full-time temporary work from November to April. It requires 100% remote work from dedicated home offices in the United States, with open availability including weekends.

Qualifications

• Fluent bilingual Spanish/English (spoken & written).
• Experience in call center or customer service roles.
• Remote work experience is a plus.
• Able to navigate multiple systems and stay tech-enabled.

Responsibilities

• Provide customer service to connect individuals with emergency shelter and resources.
• Support clients via phone and online channels from a home office.
• Maintain reliable, 100% attendance for orientation and training, including weekends.

Skills

Bilingual Spanish/English

Call center experience

Remote work experience

Tech-savvy

Job description

Frontline Group is hiring a Bilingual (Spanish/English) Customer Service Representative to support individuals from a home-based role. You will connect people to emergency shelter and resources, handling inquiries with care and professionalism.

This is a mission-driven position offering full-time temporary work from November to April. It requires 100% remote work from dedicated home offices in the United States, with open availability including weekends.