Remote Bilingual Sales Advisor – English/Spanish

Smart Start, Inc.; Georgetown (TX); On-site; USD 25,000 - 55,000; Full time

Benefits offered by this job

Uncapped commissions

Health plan (medical, dental, vision)

401(k) retirement plan with company 1:

Birthday & Anniversary bonus

Company discounts

Legal services

Short & long-term disability

Growth opportunities

Job summary

Smart Start, Inc. is seeking a Sales Program Advisor for its Care Center Sales team. The role is fully remote, handling inbound and outbound calls to promote Interlock products nationwide, with bilingual English/Spanish requirements and base- plus commission-based compensation.

The position emphasizes relationship-building, CRM usage, and providing excellent service across a growing national client base, with opportunities for professional growth and performance-based incentives.

Qualifications

• Must be bilingual in English and Spanish.
• High school diploma or equivalent required; bachelor's degree preferred.
• Minimum 6 months experience in sales, customer service, or call center.
• Proficient in Microsoft Office and CRM software.

Responsibilities

• Engage inbound and outbound callers using a consultative sales approach to promote and sell Interlock products, programs, and services.
• Provide accurate product and service information, address inquiries, and resolve client concerns with professionalism and efficiency.
• Identify and pursue new sales opportunities through networking, referrals, and cold calling.
• Build and maintain strong relationships with clients to encourage repeat business and customer loyalty.
• Conduct follow-up calls and manage correspondence to resolve issues and ensure client satisfaction.
• Collaborate with internal teams and external partners to ensure seamless service delivery and uphold our reputation in the alcohol-monitoring industry.
• Escalate and route issues appropriately while maintaining detailed records in CRM and other systems.
• Gather and manage data across multiple technology platforms and handle documentation using standard office equipment.
• Prepare and deliver compelling sales presentations tailored to client needs.
• Stay informed on industry trends and competitor offerings through market research.
• Adhere to company policies, procedures, and confidentiality standards.
• Provide general Care Center support and perform other duties as assigned.

Skills

Bilingual English/Spanish

Sales experience

Customer service

Communication skills

Multitasking

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Tools

Microsoft Office Suite

CRM software

Sales tracking tools

Job description

Smart Start, Inc. is seeking a Sales Program Advisor for its Care Center Sales team. The role is fully remote, handling inbound and outbound calls to promote Interlock products nationwide, with bilingual English/Spanish requirements and base- plus commission-based compensation.

The position emphasizes relationship-building, CRM usage, and providing excellent service across a growing national client base, with opportunities for professional growth and performance-based incentives.