Remote Bilingual Patient Care Coordinator

Sedgwick Claims Management Services Ltd; Town of Florida (NY); On-site; USD 19,000 - 27,000; Full time

Job summary

Sedgwick Claims Management Services Ltd seeks a Patient Care Coordinator (Bilingual Preferred) to deliver world-class customer service by processing referrals and coordinating medical goods and services for patients.

You will verify patient information, liaise with vendor partners and adjusters, and ensure referrals are medically necessary and properly billed. A two-year healthcare experience and strong communication skills are essential.

Qualifications

• Two (2) years of healthcare network and patient care scheduling experience or equivalent.
• High school diploma or GED required.
• Proven ability to handle referrals and billing information accurately.

Responsibilities

• Reach out to patients to confirm demographics and referral status.
• Communicate with vendor partners, claims adjusters and nurse case managers.
• Procure vendor partners for referrals and ensure medical necessity.
• Process referrals per state regulations and workers' compensation guidelines.
• Provide quotes for client approvals and finalize billing details daily.

Skills

Customer service

Critical thinking

Self-starter

Communication

PC literate

Analytical

Organization

Interpersonal skills

Report writing

Team player

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Sedgwick Claims Management Services Ltd seeks a Patient Care Coordinator (Bilingual Preferred) to deliver world-class customer service by processing referrals and coordinating medical goods and services for patients.

You will verify patient information, liaise with vendor partners and adjusters, and ensure referrals are medically necessary and properly billed. A two-year healthcare experience and strong communication skills are essential.