Patient Care & Referrals Specialist

Sedgwick Claims Management Services Ltd; Florida; Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

Sedgwick is seeking a Patient Care Coordinator in New York to provide world-class customer service and manage referrals for medical goods and services. The role involves contacting patients, coordinating with vendors and claims teams, and ensuring referrals are billed correctly and medically necessary.

The candidate should have at least two years in healthcare scheduling or a related field, with strong communication, organizational, and reporting skills.

Qualifikationen

• High school diploma or GED required.
• 2 years of healthcare network and patient care scheduling experience or equivalent combination of education and experience.
• Strong customer service, communication and organizational skills.
• Ability to create and complete comprehensive, accurate written reports.
• Ability to work in a team and meet deadlines.

Aufgaben

• Reaches out to patients regarding referrals, confirms demographics, updates referrals and confirms delivery of goods/services.
• Communicates with vendor partners, claims adjusters and nurse case managers with updates on referrals.
• Procures vendor partners for referrals and ensures medical necessity and approval by the adjuster.
• Handles calls on existing or new referrals and related team referrals.
• Provides quotes to clients and verifies billing information for referrals.

Kenntnisse

Customer service

Critical thinking

Communication skills

Organizational skills

Teamwork

Analytical skills

MS Office

Report writing

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Jobbeschreibung

Sedgwick is seeking a Patient Care Coordinator in New York to provide world-class customer service and manage referrals for medical goods and services. The role involves contacting patients, coordinating with vendors and claims teams, and ensuring referrals are billed correctly and medically necessary.

The candidate should have at least two years in healthcare scheduling or a related field, with strong communication, organizational, and reporting skills.