Bilingual Patient Care Coordinator – Referrals & Scheduling

Sedgwick Claims Management Services Ltd; Florida; Hybrid; USD 40.000 - 56.000; Vollzeit

Zusammenfassung

Sedgwick is seeking a Patient Care Coordinator to deliver world-class service by processing referrals and coordinating medical goods and services for clients and patients. You will verify demographics, provide updates, and work with vendor partners, claims adjusters, and nurses to move referrals through the workflow.

The role requires strong communication, data accuracy, and the ability to work in a team to ensure timely, compliant referrals and billing according to state regulations and

Qualifikationen

• High school diploma or GED is required.
• At least 2 years of healthcare network or patient care scheduling experience.
• Strong customer service, communication, and organizational skills.
• Ability to work in a team and meet deadlines.

Aufgaben

• Reach out to patients regarding referrals, confirm demographic information, and provide updates.
• Communicate with vendor partners, claims adjusters, and nurse case managers on referrals.
• Procure vendor partners for referrals related to goods or services.
• Make or take calls on referrals and provide quotes for approval.
• Ensure referrals are medically necessary and billed per workflow.
• Process referrals according to state regulations and workers' compensation guidelines.

Kenntnisse

Customer service

Critical thinking

Oral communication

Written communication

PC literacy

Organizational skills

Interpersonal skills

Team player

Analytical skills

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Jobbeschreibung

Sedgwick is seeking a Patient Care Coordinator to deliver world-class service by processing referrals and coordinating medical goods and services for clients and patients. You will verify demographics, provide updates, and work with vendor partners, claims adjusters, and nurses to move referrals through the workflow.

The role requires strong communication, data accuracy, and the ability to work in a team to ensure timely, compliant referrals and billing according to state regulations and