A healthcare organization in Miami Beach is seeking a Patient Access Representative to handle patient registration and insurance verifications. The ideal candidate must have communication skills and customer service experience, preferably with one year in hospital settings and be bilingual in Spanish. Responsibilities include collecting patient information, verifying insurance, conducting audits for accuracy, and assisting patients with their financial inquiries. Comprehensive benefits are offered that support employee well-being, including health benefits and paid time off.
Qualifications
One year prior experience in hospital registration and insurance verifications preferred.
Excellent communication and customer service skills.
Bilingual in Spanish desired.
Responsibilities
Collect and enter accurate patient information in the system.
Verify insurance information and obtain required referrals.
Conduct self-audit to ensure accuracy of registration.
Assist patients in understanding insurance benefits and financial policies.
Ensure correct prescriptions are attached to registrations.
Skills
Communication skills
Customer service
Bilingual in Spanish
Education
High school graduate or equivalent
Some college preferred
Job description
A healthcare organization in Miami Beach is seeking a Patient Access Representative to handle patient registration and insurance verifications. The ideal candidate must have communication skills and customer service experience, preferably with one year in hospital settings and be bilingual in Spanish. Responsibilities include collecting patient information, verifying insurance, conducting audits for accuracy, and assisting patients with their financial inquiries. Comprehensive benefits are offered that support employee well-being, including health benefits and paid time off.