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Job summary
Miami Children’s Hospital in Miami, Florida is seeking a patient registration professional. The role includes greeting patients, collecting demographic and financial information, and scheduling services. Ideal candidates will have at least one year of customer service experience, preferably in a medical setting, and should be fluent in Spanish. Proficiency in Word, Excel, and Outlook is advantageous. The position emphasizes effective communication and adaptability under pressure.
Qualifications
One year of customer service experience.
One year of experience working with medical terminology, procedures, diagnosis codes, and insurance strongly preferred.
Responsibilities
Greet patients and families in person or on the telephone.
Obtain necessary patient information to schedule or register patients.
Document all activities in the collection notes file.
Schedule Health System services as appropriate.
Skills
Customer service
Medical terminology
Fluent in Spanish
Effective communication
Data entry and interpretation
Adaptability under stress
Confidentiality
Education
High School education or equivalent
Tools
Word
Excel
Outlook
Job description
Miami Children’s Hospital in Miami, Florida is seeking a patient registration professional. The role includes greeting patients, collecting demographic and financial information, and scheduling services. Ideal candidates will have at least one year of customer service experience, preferably in a medical setting, and should be fluent in Spanish. Proficiency in Word, Excel, and Outlook is advantageous. The position emphasizes effective communication and adaptability under pressure.