Remote Bilingual Clinical Coordinator (English/Spanish)

Paradigm; New York (NY); Remote; USD 28.000 - 30.000; Vollzeit

Benefits dieser Stelle

Health insurance options

401(k) matching contributions

Paid time off

Learning and development program

Volunteer time off

Zusammenfassung

Paradigm is an accountable specialty care management organization focused on improving lives of people with complex injuries. We’re a remote, full-time team seeking a Bilingual Clinical Coordinator Assistant (English/Spanish) to support patients, vendors and clinicians across the U.S.

With at least three years in healthcare, you will manage file follow-ups, coordinate orders, and ensure timely authorization while maintaining PHI privacy and customer service excellence.

Qualifikationen

• College credit in a comparable field (e.g., healthcare, office management, business).
• At least three years of healthcare-related experience (hospital, medical office, Occupational Health, or other).
• Knowledgeable of injured workers’ rights and privacy protections.
• Maintain confidentiality of PHI, employee, and operations data.
• Excellent verbal and written communication; strong prioritization and multitasking skills.

Aufgaben

• Support Paradigm’s Mission, Values and Vision, promoting service excellence and respectful customer interactions.
• Maintain ethical and professional standards while continuously improving healthcare services.
• Collaborate with Clinical Coordinators to ensure file follow-up according to policies and procedures.
• Input supply orders and confirm delivery of supplies; coordinate with vendors for notes and compliance.
• Provide timely and effective follow-up with injured workers, families, vendors, and providers for dates, prescriptions and records.
• Ensure receipt of authorizations with vendor sources.
• Triaging patients’ needs and planning workload to meet standards and timelines.
• Collaborate with internal departments to maintain smooth workflow and support team goals.
• Participate in QA processes and identify areas for improvement.

Kenntnisse

Bilingual (English/Spanish)

Communication skills

Organizational skills

Customer service

Team collaboration

Attention to detail

Problem solving

Ausbildung

College credit in healthcare/related field

Tools

Outlook

Microsoft Teams

Proprietary software

Jobbeschreibung

Paradigm is an accountable specialty care management organization focused on improving lives of people with complex injuries. We’re a remote, full-time team seeking a Bilingual Clinical Coordinator Assistant (English/Spanish) to support patients, vendors and clinicians across the U.S.

With at least three years in healthcare, you will manage file follow-ups, coordinate orders, and ensure timely authorization while maintaining PHI privacy and customer service excellence.