Remote Bilingual Care Management Associate

Humana; Puerto Rico; Hybrid; USD 32,000 - 42,000; Full time

Job summary

Humana is seeking a remote bilingual care management support assistant for members in Puerto Rico. You will call members to complete non-clinical assessments, identify barriers to care, and connect them with benefits and resources.

This role follows a shift from 11:00 to 20:00 EST and is full-time. Work remotely from Puerto Rico while supporting Humana members with compassionate, client-focused service and escalation when needed.

Responsibilities

• Calls members to complete non-clinical assessments, identify barriers to care, and connect them with benefits and resources.

Skills

Bilingual English/Spanish

Job description

Humana is seeking a remote bilingual care management support assistant for members in Puerto Rico. You will call members to complete non-clinical assessments, identify barriers to care, and connect them with benefits and resources.

This role follows a shift from 11:00 to 20:00 EST and is full-time. Work remotely from Puerto Rico while supporting Humana members with compassionate, client-focused service and escalation when needed.