Remote Behavioral Health Care Manager (Telephonic)

Humana; United States; Remote; USD 59,000 - 81,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Paid time off

Parental and caregiver leave

Disability insurance

Life insurance

Job summary

Humana is seeking a Care Manager, Telephonic Behavioral Health to assess and coordinate members' needs via telephone, guiding them toward appropriate resources and care plans. You will report to the Manager, Care Management and contribute to the Transition of Care program to ensure smooth transitions between hospital discharge, home, and outpatient services.

Responsibilities include monitoring patient progress, supporting care planning, and occasional 5-10% travel.

Qualifications

• Active SC residency and license in South Carolina (LPC, LISW-CP, or LISW-AP)
• 1+ year of related work experience
• Remote work with travel expectations (5-10%)

Responsibilities

• Assess and evaluate members’ needs in a telephonic environment to guide care and resources.
• Support and coordinate with Transition of Care (TOC) program to ensure continuity of care across settings.
• Create or update member care plans and monitor progress toward outcomes.
• Engage with staff, providers, and families during occasional face-to-face meetings as needed.

Education

Bachelor’s or Master’s degree in a behavioral-health field

Job description

Humana is seeking a Care Manager, Telephonic Behavioral Health to assess and coordinate members' needs via telephone, guiding them toward appropriate resources and care plans. You will report to the Manager, Care Management and contribute to the Transition of Care program to ensure smooth transitions between hospital discharge, home, and outpatient services.

Responsibilities include monitoring patient progress, supporting care planning, and occasional 5-10% travel.