Remote Bilingual Care Coordinator (Spanish or Vietnamese)

Alignment Health

Northern (KY)

Hybrid

USD 41,000 - 62,000

Full time

3 days ago
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Job summary

Alignment Health is seeking a remote Care Coordinator to support its SNP case management team. This position plays a critical role in assisting members with complex health needs by working closely with the RN Case Manager and interdisciplinary care team.

The Care Coordinator helps address care gaps, supports care transitions, and facilitates access to services and resources. The role requires bilingual abilities (Spanish or Vietnamese), 1 year of healthcare IPA experience, and experience with

Qualifications

  • Bilingual in Spanish or Vietnamese is required.
  • At least 1 year of experience in a healthcare IPA setting.
  • At least 1 year of experience with referrals and prior authorizations.
  • High school diploma or GED; Bachelor's degree preferred or 4 years of experience in lieu of degree.

Responsibilities

  • Conduct outreach to members to support referrals, authorizations, medication refills, provider appointments, and other care needs.
  • Complete tasks and assessments in the Case Management system for hospital and SNF discharges.
  • Collaborate with RN Case Managers to manage a panel of SNP members.
  • Monitor alerts for changes in condition, admissions, discharges, and diagnoses, and communicate updates.

Skills

Bilingual in Spanish or Vietnamese
Healthcare IPA experience
Referrals and prior authorizations
Typing 25+ WPM
Microsoft Outlook
Microsoft Word
Microsoft Excel

Education

High School Diploma or GED
Bachelor’s degree preferred

Tools

Outlook
Word
Excel

Job description

Alignment Health is seeking a remote Care Coordinator to support its SNP case management team. This position plays a critical role in assisting members with complex health needs by working closely with the RN Case Manager and interdisciplinary care team.

The Care Coordinator helps address care gaps, supports care transitions, and facilitates access to services and resources. The role requires bilingual abilities (Spanish or Vietnamese), 1 year of healthcare IPA experience, and experience with

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