Remote Bilingual Care Coordinator (CST) - Spanish

Tuesday Health; Laredo (TX); Remote; USD 38,000 - 56,000; Full time

Benefits offered by this job

Remote work with onsite sessions

Medical, dental, vision, life

Paid time off and holidays

401(K) match

Dynamic team environment

Job summary

Tuesday Health is seeking a Care Coordinator (CST) who is bilingual in Spanish to support interdisciplinary teams and patients in a remote CST-based role. You will handle scheduling, reminders, and cross-functional collaboration to ensure a seamless patient experience.

The role emphasizes empathy, clear communication, and accurate documentation of patient contacts, with coordination across health plan partners and clinicians nationwide.

Qualifications

• Must be bilingual in Spanish and English with clear communication.
• Experience handling escalated customer service issues.
• Proficiency with Microsoft Office and basic spreadsheet formulas.

Responsibilities

• Support scheduling for Complex Care Navigators.
• Facilitate collaboration with health plan care managers.
• Ensure proper documentation of all patient contacts.
• Support outreach and navigation teams with non-clinical tasks.
• Answer patient calls and transfer escalated issues to appropriate resources.
• Request necessary patient documentation from patients and providers.
• Other duties may be assigned.

Skills

Spanish bilingual

High school diploma

Customer service escalation

MS Word

MS Outlook

MS PowerPoint

MS Excel

VLOOKUP / Excel formulas

Phone/Fax systems

EMR experience

Education

High School Diploma or GED

Associates Degree or higher

Job description

Tuesday Health is seeking a Care Coordinator (CST) who is bilingual in Spanish to support interdisciplinary teams and patients in a remote CST-based role. You will handle scheduling, reminders, and cross-functional collaboration to ensure a seamless patient experience.

The role emphasizes empathy, clear communication, and accurate documentation of patient contacts, with coordination across health plan partners and clinicians nationwide.