Care Coordinator (CST) - Bilingual, Spanish (Fully Remote)

Tuesday Health; United States; Híbrido; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision

Life insurance

Paid time off

401(K) match

Remote work with onsite sessions

Inclusive team environment

Descripción de la vacante

Tuesday Health is seeking a patient services coordinator to facilitate conversations between interdisciplinary care teams, health plan care managers, and primary care providers.

This role also supports scheduling for Complex Care Navigators, makes reminder calls, and ensures proper documentation of all patient contacts. The position is remote with onsite sessions, offering competitive benefits and a mission-driven culture.

Responsabilidades

• Facilitate conversations among interdisciplinary care teams, health plan care managers, and primary care providers.
• Support scheduling for Complex Care Navigators, make reminder calls, and ensure proper documentation of all patient contacts.
• Answer patient calls and appropriately transfer escalated issues while fostering patient relationships through empathy.

Conocimientos

Empathetic communication

Interdisciplinary collaboration

Scheduling coordination

Educación

High school diploma or equivalent

Herramientas

CRM systems

Descripción del empleo

• Tuesday Health is a value-based palliative care provider group transforming serious illness and end-of-life care.
• Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home.

The Role:

• Facilitate conversations and collaboration between interdisciplinary care teams, health plan care managers, and primary care providers.
• Support scheduling for Complex Care Navigators, make reminder calls, and ensure proper documentation of all patient contacts.
• Answer patient calls and appropriately transfer escalated issues while fostering patient relationships through empathy.

What We Offer:

• Competitive compensation, comprehensive benefits including medical, dental, vision, life insurance, paid time off, and employer 401(K) match.
• Remote work with multiple onsite sessions each year, and a dynamic, inclusive team environment.
• Meaningful work where you can bring your true self and contribute to improving serious illness care.

Tuesday Health

Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. Their interdisciplinary care teams focus on alleviating symptoms and improving quality of life, and they pride themselves on a dynamic, inclusive, and mission-driven culture.