Remote Benefits Verification Pro — Patient Access & Support

Remx; Alaska; Remote; USD 25,000 - 30,000; Full time

Benefits offered by this job

Laptop provided

Two monitors provided

Keyboard and mouse

Headphones

Job summary

Remx is seeking a Remote Benefits Verification Specialist in the United States (Mississippi listing) to verify insurance coverage, determine deductible and out-of-pocket costs, and assist patients navigating enrollment on the company platform. This role requires strong problem-solving and empathy.

You will handle inbound calls and some outbound, support Medicare beneficiaries, troubleshoot website navigation, and coordinate with providers to resolve barriers to therapy access.

Qualifications

• Minimum of two years of recent high-level medical insurance experience.
• Extensive experience in US healthcare and reimbursement.
• Able to assist Medicare patients navigating websites.
• Patient and empathetic communicator.

Responsibilities

• Handle inbound calls and some outbound calls.
• Verify benefits and determine out-of-pocket costs and deductibles.
• Assist patients with enrollment and navigating the website.
• Resolve issues and remove obstacles to access therapies.

Skills

Medical insurance experience

US healthcare experience

Problem solving

Medicare knowledge

Empathy

Outbound calls

Customer service

Job description

Remx is seeking a Remote Benefits Verification Specialist in the United States (Mississippi listing) to verify insurance coverage, determine deductible and out-of-pocket costs, and assist patients navigating enrollment on the company platform. This role requires strong problem-solving and empathy.

You will handle inbound calls and some outbound, support Medicare beneficiaries, troubleshoot website navigation, and coordinate with providers to resolve barriers to therapy access.