Remote Benefits Specialist - Training, Growth & Impact

Third Party CS; Culver City (CA); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonuses

Health, dental, and vision benefits

Professional development programs

Leadership advancement opportunities

Ongoing coaching and support

Flexible work schedule

Remote work environment

Job summary

Third Party CS is seeking motivated individuals for a fully remote role focused on helping union members understand and maximize available benefits. You will receive training and mentorship to succeed, with opportunities for advancement and a supportive team environment.

No prior experience is required, and the role emphasizes excellent communication, reliability, and a proactive approach to member support. A flexible schedule and ongoing coaching accompany a remote work setup.

Qualifications

• Clear communication and interpersonal skills.
• Willingness to learn and adapt in a training-focused role.
• Ability to work independently in a fully remote setup.

Responsibilities

• Assist union members with benefit-related questions and guidance.
• Educate members on available coverage and programs.
• Support enrollment and claims processes as needed.
• Build relationships with members and their families to improve understanding.
• Maintain accurate documentation and records of interactions.
• Coordinate with internal teams to resolve member concerns.
• Provide outstanding customer support and timely follow-up.

Skills

Communication skills

Positive attitude

Dependable

Phone/Zoom communication

Organized and detail-oriented

Customer service experience

Job description

Third Party CS is seeking motivated individuals for a fully remote role focused on helping union members understand and maximize available benefits. You will receive training and mentorship to succeed, with opportunities for advancement and a supportive team environment.

No prior experience is required, and the role emphasizes excellent communication, reliability, and a proactive approach to member support. A flexible schedule and ongoing coaching accompany a remote work setup.