Remote Benefits Specialist - Flexible Hours & Growth

Third Party CS; Buena Park (CA); Remote; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonuses

Health, dental, and vision benefits

Professional development programs

Leadership advancement opportunities

Ongoing coaching and support

Flexible work schedule

Remote work environment

Job summary

Third Party CS in the United States is seeking motivated individuals to help union members understand and maximize their benefits from home. This fully remote role includes training, mentorship, and ongoing coaching, plus opportunities for professional development and leadership advancement.

You will assist with benefit questions, educate on coverage, support enrollment and claims processes, and maintain accurate records while collaborating with internal teams.

Qualifications

• Clear, professional communication skills.
• Willingness to learn and adapt to new benefits programs.
• Ability to work independently in a remote setting.

Responsibilities

• Assist union members with benefit-related questions.
• Educate members on available coverage and programs.
• Support enrollment and claims processes.
• Build relationships with members and their families.
• Maintain accurate documentation and records.
• Coordinate with internal teams to resolve member concerns.
• Provide outstanding customer support and follow-up.

Skills

Strong communication

Positive attitude

Dependable

Phone/Zoom communication

Organized

Customer service experience

Job description

Third Party CS in the United States is seeking motivated individuals to help union members understand and maximize their benefits from home. This fully remote role includes training, mentorship, and ongoing coaching, plus opportunities for professional development and leadership advancement.

You will assist with benefit questions, educate on coverage, support enrollment and claims processes, and maintain accurate records while collaborating with internal teams.