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Benefits offered by this job
Health benefits
Dental benefits
Vision benefits
Professional development
Leadership opportunities
Coaching and support
Flexible schedule
Remote work
Job summary
Third Party CS is seeking motivated individuals to join our remote benefits support team. This fully remote role lets you work from home while helping union members understand and maximize benefits. We provide training, mentorship, and ongoing coaching to help you succeed, with a flexible schedule and opportunities for advancement. No prior experience required; strong communication and customer service skills are valued as you assist with benefit questions, enrollment, and family coverage.
Qualifications
Strong communication skills.
Customer service experience is helpful but not required.
Organized and detail-oriented.
Comfortable speaking with people over phone and Zoom.
Positive attitude and willingness to learn.
Dependable and self-motivated.
Responsibilities
Assist union members with benefit-related questions.
Educate members on available coverage and programs.
Support enrollment and claims processes.
Build relationships with members and their families.
Maintain accurate documentation and records.
Coordinate with internal teams to resolve member concerns.
Provide outstanding customer support and follow-up.
Skills
Communication skills
Customer service
Organized
Detail-oriented
Phone/Zoom communication
Job description
Third Party CS is seeking motivated individuals to join our remote benefits support team. This fully remote role lets you work from home while helping union members understand and maximize benefits. We provide training, mentorship, and ongoing coaching to help you succeed, with a flexible schedule and opportunities for advancement. No prior experience required; strong communication and customer service skills are valued as you assist with benefit questions, enrollment, and family coverage.