Remote Benefits Enrollment Specialist Flexible & Growing

Spade Recruiting; Lubbock (TX); Remote; USD 2,066,000 - 3,031,000; Full time

Job summary

Spade Recruiting is seeking remote representatives who can help families understand available programs with a flexible schedule and no cold calling. You will guide members from information requests to completion of digital applications, providing a professional, helpful experience.

New representatives receive structured training and ongoing support, with opportunities for advancement as performance and skills grow. This role offers remote work and development potential across the U.S. and Canada.

Qualifications

• No prior industry experience required.
• Strong communication and active-listening skills.
• Professional, approachable, and service-oriented.
• Able to manage time and responsibilities independently.
• Comfortable using email, video conferencing, and online systems.

Responsibilities

• Connect with members who have requested information.
• Schedule, organize, and confirm virtual appointments.
• Conduct consultations by phone or video conference.
• Ask questions to better understand individual needs and priorities.
• Clearly explain available programs and benefit options.
• Answer questions and provide professional guidance.
• Assist members with digital applications, forms, and documentation.
• Maintain accurate client records and appointment notes.
• Complete follow-ups and provide continued assistance.
• Participate in team meetings, training, and professional development.

Skills

Strong communication

Active listening

Time management

Customer service mindset

Independent worker

Coachable

Remote work tools

Tools

Email

Video conferencing

Online systems

Job description

Spade Recruiting is seeking remote representatives who can help families understand available programs with a flexible schedule and no cold calling. You will guide members from information requests to completion of digital applications, providing a professional, helpful experience.

New representatives receive structured training and ongoing support, with opportunities for advancement as performance and skills grow. This role offers remote work and development potential across the U.S. and Canada.