Remote Benefits Call Center Representative

Lensa; Denver (CO); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a leading company as a Remote Benefits Call Center Representative, where you'll assist clients with their healthcare and retirement benefits. Enjoy a supportive team environment, excellent growth opportunities, and comprehensive health benefits starting on day one.

Benefits

Health benefits for you and your family

Paid training

Consistent schedule

Growth opportunities

Qualifications

• Previous customer service and/or call center experience.
• Ability to complete a paid training program successfully.

Responsibilities

• Assist people by taking calls and discussing employee benefits.
• Manage a steady volume of incoming calls while navigating multiple systems.

Skills

Customer Service

Communication

Problem Solving

Multi-tasking

Education

High School Diploma or GED

Tools

MS Office

Job description

Remote Benefits Call Center Representative

2 days ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, Conduent, is seeking professionals. Apply via Lensa today!

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who rely on them. You have an opportunity to thrive personally, make a difference, and be part of a culture where individuality is noticed and valued every day.

Remote Benefits Call Center Representative

Pay: $17.00/hr

Location: 100% Remote

Training Schedule: Monday – Friday 8:30am-5:30pm EST

Production Schedule: Monday – Friday 8am-6pm EST

Weekends off! Some overtime may be required at peak times. Plenty of growth opportunities!

Health benefits for you and your family, including medical, dental, and vision, start on day 1 of work!

About The Role

As a member of the Benefits call center team, you will assist people daily by taking calls, actively listening, and discussing employee benefits such as healthcare, retirement, and other perks. You will manage a steady volume of incoming calls while navigating multiple systems.

Our call center associates are part of a supportive team. Your customer service and communication skills will help create positive experiences. Punctuality and dependability are essential to our success.

Conduent offers opportunities for advancement with an outstanding benefits package. If you enjoy helping people solve complex problems and delivering solutions, join our team!

Requirements

• Previous customer service and/or call center experience
• Keyboarding and MS Office proficiency
• Excellent communication skills
• Typing and keyboarding experience
• Great problem-solving skills
• Ability to multi-task effectively
• High school diploma or GED
• Experience with healthcare and employer benefits is highly preferred
• Willing to work between 8AM-6PM, Monday-Friday
• Ability to complete a paid training program successfully
• Pass a criminal background check and drug test (including THC)
• Must be 18 or older
• Internet speed: download ≥25 Mbps, upload ≥5 Mbps, ping ≤175 ms
• Ability to connect via Ethernet cable
• Reside in one of the approved states listed

We are currently NOT hiring in certain states and metro areas listed in the original description.

Application Process

Complete the application and provide your basic profile information (2 minutes). Answer prescreen questions (3 minutes). If qualified, a recruiter will contact you to discuss the opportunity.

Join Us

Seeking an impactful opportunity with a company that values new ideas? Grow with us and be inspired to be your best!

About Conduent

Conduent delivers mission-critical services for Fortune 100 companies and over 500 governments, creating exceptional outcomes. Join us to thrive, make a difference, and be part of a culture that values individuality.

We offer excellent benefits, a consistent schedule, paid training, and a positive work environment. Conduent is an Equal Opportunity Employer. Compensation varies by location, experience, and performance, with an estimated hourly rate of $17.00.