Remote Benefits Advisor & Client Success

AIL; United States; Remote; USD 42,000 - 70,000; Full time

Benefits offered by this job

100% remote work

Flexible scheduling

Comprehensive training

Mentorship and coaching

Career advancement opportunities

Supportive team environment

Job summary

AIL is growing its remote team and seeks a Remote Benefits & Client Support Representative to connect with clients virtually, explain available benefit options, and provide ongoing support.

No previous experience is required; we provide training, mentorship, coaching, and the tools you need to succeed. This 100% remote role offers flexible scheduling, professional development, and the chance to advance within the organization.

Qualifications

• No previous experience required; training, mentorship, and coaching provided.
• Strong communication and customer service skills are a plus but not required.

Responsibilities

• Meet virtually with clients to discuss available benefit options
• Help individuals and families understand and enroll in eligible programs
• Provide professional, friendly customer service
• Build and maintain strong client relationships
• Coordinate client appointments and maintain accurate records
• Follow established processes and systems with support from experienced mentors
• Participate in weekly coaching, team meetings, and professional development

Skills

Excellent communicator

Interpersonal skills

Self-motivated

Willing to learn

Organized

Independent in remote work

Job description

AIL is growing its remote team and seeks a Remote Benefits & Client Support Representative to connect with clients virtually, explain available benefit options, and provide ongoing support.

No previous experience is required; we provide training, mentorship, coaching, and the tools you need to succeed. This 100% remote role offers flexible scheduling, professional development, and the chance to advance within the organization.