Remote Benefits Admin – COBRA & FSA/HRA Expert (OH)

Medical Mutual; Cleveland (OH); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Laptop provided

Gym membership reimbursement

On-site cafeteria at Brooklyn, OH HQ

Employee discounts

Job summary

Medical Mutual is seeking an experienced Benefits Administrator to administer FSA, HRA and COBRA claims, respond to inquiries, and maintain department SOPs. The role supports ongoing process improvements and mentoring of junior staff, within a remote-capable environment and a Cleveland/Brooklyn, OH area requirement.

The position requires an Associate Degree in Business or Healthcare Administration and 3 years of related experience in health benefits processing or customer service, with strong

Qualifications

• Associate Degree in Business or Healthcare Administration or equivalent combination of education/training and experience.
• 3 years of experience as a Specialty Benefits Administrator-TPA or equivalent experience in health/specialty benefits claims processing and/or customer service, membership, or billing, preferably in third party administration.

Responsibilities

• Processes FSA, HRA, and/or COBRA claims, adjustments, and payments and handles inbound/outbound phone calls.
• Responds to written inquiries.
• Coordinates check runs, enrollment transactions, electronic files, contributions, and works with banking processes.
• Research and updates department documentation regarding State and Federal Statutes, IRS changes, and The Department of Labor (DOL) updates. Prepares and updates SOPs.
• Orients, trains, and assists more junior level team members.
• Initiates, provides input, and leads implementation efforts for process improvement.
• Assists in auditing of case and benefit plan builds or other special projects.
• Enhances knowledge of departmental processes and industry standards.

Skills

Benefits administration

Customer service

IRS & COBRA regulations

Microsoft Excel

Communication

Education

Associate Degree in Business or Healthcare Administration

Tools

Microsoft Excel

Medical claims processing systems

Job description

Medical Mutual is seeking an experienced Benefits Administrator to administer FSA, HRA and COBRA claims, respond to inquiries, and maintain department SOPs. The role supports ongoing process improvements and mentoring of junior staff, within a remote-capable environment and a Cleveland/Brooklyn, OH area requirement.

The position requires an Associate Degree in Business or Healthcare Administration and 3 years of related experience in health benefits processing or customer service, with strong