Remote Benefits Account Manager

Insurance Office of America; Windermere (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Insurance Office of America is seeking an Account Manager for Employee Benefits, with remote work options in Eastern and Central Time Zones and on-site support in Longwood, FL. You will manage client relationships, lead a team of Account Coordinators, and drive service delivery and growth opportunities within a diverse benefits book of business.

The role requires 5+ years of industry experience, active licensing, and strong communication and organizational skills.

Qualifications

• 5+ years of industry experience.
• Active licensing is required.
• Exceptional customer service and communication skills.
• Strong organizational, delegation, and decision-making abilities.
• High accuracy in handling large work volumes.

Responsibilities

• Manage an assigned book of business, ensuring performance requirements are met and no liability occurs.
• Lead the account team with a strong work ethic and a collaborative approach.
• Direct daily activities of Account Coordinators and monitor execution.
• Identify and act on sales opportunities to grow IOA business.
• Oversee new business setup, renewals, data management, and client education.

Skills

Customer service

Communication

Organization

Leadership

Education

High School Diploma

Tools

MS Office (Outlook Word Excel)

Job description

Insurance Office of America is seeking an Account Manager for Employee Benefits, with remote work options in Eastern and Central Time Zones and on-site support in Longwood, FL. You will manage client relationships, lead a team of Account Coordinators, and drive service delivery and growth opportunities within a diverse benefits book of business.

The role requires 5+ years of industry experience, active licensing, and strong communication and organizational skills.