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Community Health Programs (CHP) in the Berkshires seeks a Remote Behavioral Health Coordinator to serve as the frontline liaison between clients, therapists, and the Behavioral Health Department. The role emphasizes scheduling, information delivery, and chart updates while protecting confidentiality.
The coordinator will support CHP’s mission, adhere to compliance, and collaborate with staff on a 32-hour weekly schedule with occasional on-site meetings.
Remote Behavioral Health Coordinator
Community Health Programs | Remote
POSITION HIGHLIGHTS
ABOUT CHP
Community Health Programs (CHP) is a community health center caring for people throughout the Berkshires. Our mission is to nurture and inspire healthy lives for people throughout the Berkshires by delivering exceptional and compassionate health care and family services.
THE ROLE
The Remote Behavioral Health Coordinator (BHC) is the front line of communication between the client, therapist, and the Behavioral Health Department. Has the same responsibilities whether on the phone or in person. Schedules patient appointments, answers questions or provides general information or directs a client to appropriate staff or department who can provide more direct and specific information. Maintains and updates patients' chart by getting the appropriate information from the client and therapist. The BHC protects clients' rights by maintaining confidentiality of medical, personal, and financial information. The BHC will support CHP's mission, vision, and values and will adhere to compliance protocols as well as CHP's policies and procedures.