Remote Behavioral Health Case Manager

Pennsylvania Psychological Association; Eagan (MN); Remote; USD 69,000 - 114,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

401k

PTO

VPTO

Job summary

Blue Cross and Blue Shield of Minnesota seeks a Case Manager - Behavioral Health to provide telephonic support to members with behavioral health needs. You will conduct assessments, develop individualized care plans, coordinate referrals, and connect members to in-network providers while explaining benefits and resources.

The role emphasizes motivational interviewing, documentation accuracy, collaboration with clinical teams, and ongoing outreach, with opportunities for training and professional

Qualifications

• 3+ years of related case management (clinical) experience.
• Bachelor's degree; in lieu of a degree, an additional two years of relevant experience beyond the qualifications listed above may be accepted.
• Flexibility to work varied hours.

Responsibilities

• Provide telephonic engagement using motivational interviewing and therapeutic techniques to encourage participation.
• Develop and monitor individualized care plans with follow-up actions and goals.
• Navigate systems to gather information and update case documentation.

Skills

3+ years case management

Education

Bachelor's degree

Job description

Blue Cross and Blue Shield of Minnesota seeks a Case Manager - Behavioral Health to provide telephonic support to members with behavioral health needs. You will conduct assessments, develop individualized care plans, coordinate referrals, and connect members to in-network providers while explaining benefits and resources.

The role emphasizes motivational interviewing, documentation accuracy, collaboration with clinical teams, and ongoing outreach, with opportunities for training and professional