Remote Telephonic Behavioral Health Case Manager

Preferra Insurance; Eagan (MN); Remote; USD 69,000 - 114,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

401k

PTO

VPTO

Job summary

Blue Cross and Blue Shield of Minnesota is seeking a Case Manager - Behavioral Health to provide telephonic engagement for members with behavioral health needs. You will assess, identify gaps in care, and develop individualized care plans while coordinating referrals to in-network providers.

The role emphasizes non-clinical support, benefit explanation, and collaboration with a care team. The position requires 3+ years of clinical case management experience, a Bachelor's degree (or equivalent

Qualifications

• 3+ years of related case management (clinical) professional experience.
• Bachelor's degree required; in lieu of degree, an additional two years of relevant experience may be accepted.
• Flexibility to work varied hours.

Responsibilities

• Provide telephonic engagement using motivational interviewing and therapeutic techniques to encourage participation.
• Develop and monitor individualized care plans with follow-up actions and goals.
• Navigate multiple systems to gather information and update case documentation.
• Review member information and prepare for outreach calls to conduct clinical assessments and document findings.

Skills

Case management (clinical)

Education

Bachelor's degree

Job description

Blue Cross and Blue Shield of Minnesota is seeking a Case Manager - Behavioral Health to provide telephonic engagement for members with behavioral health needs. You will assess, identify gaps in care, and develop individualized care plans while coordinating referrals to in-network providers.

The role emphasizes non-clinical support, benefit explanation, and collaboration with a care team. The position requires 3+ years of clinical case management experience, a Bachelor's degree (or equivalent