Remote Admissions Specialist - Healthcare Intake

Voluntary Protection Programs Participants' Association, Inc.; Franklin (TN); Remote; USD 25,000 - 39,000; Full time

Job summary

Acadia Healthcare is seeking a remote Admissions Services Specialist to manage patient admissions and registrations from referrals and families. This role is 100% remote and requires handling inquiries, coordinating data collection, scheduling assessments, and maintaining comprehensive admission documentation.

Ideal candidates have two years of healthcare admissions experience (preferably in mental health or substance abuse) and a High School Diploma or GED, with a college degree preferred.

Qualifications

• High School Diploma or GED required.
• College degree preferred.
• Two years’ experience in healthcare admissions, preferably in the mental health or substance abuse field.

Responsibilities

• Promptly respond to inbound referrals via phone, fax, webform, etc. to assist clients and their family’s who are seeking treatment.
• Review prospective admissions against approved admission criteria, policies, and procedures.
• Initiate contact to gather required clinical and demographic data from patient and other sources.
• Respond promptly to inquiry calls.
• Schedule assessments.
• Assist prospective patients and significant others in seeking treatment.
• Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
• Coordinate with referral sources.
• Coordinate transportation arrangements for patients.
• Responsible for maintaining all the documentation involved with the admissions process.

Education

High School Diploma or GED

College degree preferred

Job description

Acadia Healthcare is seeking a remote Admissions Services Specialist to manage patient admissions and registrations from referrals and families. This role is 100% remote and requires handling inquiries, coordinating data collection, scheduling assessments, and maintaining comprehensive admission documentation.

Ideal candidates have two years of healthcare admissions experience (preferably in mental health or substance abuse) and a High School Diploma or GED, with a college degree preferred.