Remote Behavioral Health Admin Specialist

Career Directions Limited (CDL); United States; Remote; USD 50,000 - 75,000; Full time

Benefits offered by this job

Remote work flexibility

Job summary

Career Directions Limited (CDL) seeks a Remote Behavioral Health Administrative Assistant to support day-to-day operations in a busy behavioral health practice. This fully remote role handles EHR/EMR data entry, patient records, billing, insurance follow-up, and communications with patients, therapists, pharmacies, and insurers.

Ideal candidates bring 3–5+ years of healthcare admin experience, strong English communication skills, and the ability to work independently within established clinical

Qualifications

• 3–5+ years of administrative experience in a healthcare setting.
• Experience supporting healthcare professionals, clinics, medical practices, behavioral‑health organizations, or similar environments.
• Strong written and spoken English.
• Ability to work independently in a remote environment within established procedures.

Responsibilities

• Enter and update patient information accurately within the EHR/EMR.
• Maintain complete, organized patient records and ensure data completeness.
• Review information for missing or inconsistent details and follow up as needed.
• Follow established workflows for updating healthcare information.
• Escalate questions requiring clinical judgment to the appropriate clinician.
• Process payments and handle billing information securely.
• Coordinate with pharmacies, insurers, and healthcare institutions.
• Support PHI privacy and HIPAA compliance in all tasks.

Skills

English communication

Customer service

Attention to detail

Remote work capability

Multitasking

Education

Bachelor's degree in Health Information Management / Health Records & Information Management

Bachelor's degree in Healthcare Administration / Health Services Management

Bachelor's degree in Public Health

Tools

Electronic Health Record (EHR/EMR) system

Google Workspace

Pharmacy prior authorization portals

Insurance company portals

Secure healthcare communication systems

Online payment processing systems

Job description

Career Directions Limited (CDL) seeks a Remote Behavioral Health Administrative Assistant to support day-to-day operations in a busy behavioral health practice. This fully remote role handles EHR/EMR data entry, patient records, billing, insurance follow-up, and communications with patients, therapists, pharmacies, and insurers.

Ideal candidates bring 3–5+ years of healthcare admin experience, strong English communication skills, and the ability to work independently within established clinical