Remote Banking Consultant I - Digital Solutions Advocate

Magnifi Financial Credit Union; Sartell (MN); Remote; USD 25,000 - 37,000; Full time

Benefits offered by this job

Training and Development

Job Level Advancement

Tuition Reimbursement

32 Hours Volunteer Paid Time Off

Paid Time Off - starting at 4 weeks

Employer paid Disability Insurance

Retirement Plan - Employer match up 4

Health and Wellness Programs

Job summary

Magnifi Financial Credit Union is seeking a Virtual Banking Consultant I to advise members via phone and digital channels, offering banking solutions and guiding them to digital tools. The role emphasizes accurate transactions and excellent service.

Remote work is permitted for MN, WI, or ND residents, with occasional on-site duties. Requires strong customer service and sales aptitude, and a high school diploma (two-year degree preferred).

Qualifications

• High school diploma required; two-year degree preferred.
• Customer service and/or sales experience required.

Responsibilities

• Assist members with routine transactions.
• Provide resolutions and expert responses to member requests.
• Identify and recommend Magnifi Financial products and services to members.
• Respond to inquiries via phone and digital channels.
• Perform account services (mobile deposits, transfers, cards activation, etc.).
• Collaborate with internal departments to improve processes.

Skills

Customer service

Sales experience

Education

High school diploma

Two-year degree preferred

Job description

Magnifi Financial Credit Union is seeking a Virtual Banking Consultant I to advise members via phone and digital channels, offering banking solutions and guiding them to digital tools. The role emphasizes accurate transactions and excellent service.

Remote work is permitted for MN, WI, or ND residents, with occasional on-site duties. Requires strong customer service and sales aptitude, and a high school diploma (two-year degree preferred).