Remote B2B Inside Sales Account Exec – Detroit Area

WM; Plymouth (MI); Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Stock Purchase Plan

401K Match

Paid Vacation

Holidays

Personal Days

Job summary

WM, based in the Detroit metro area, seeks an Account Executive for inside sales. This role supports a book of business with a consultative retention approach, focusing on larger SME WM customers and revenue protection. Occasional in-person visits occur in Plymouth, MI.

The AE collaborates with WM teams to align offerings with client needs, renews contracts, and grows revenue through proactive outreach and service excellence, leveraging CRM tools to track progress.

Qualifications

• High school diploma or GED required.
• 1 year WM experience or 5 years of B2B account management at a proficient level.
• Strong communication and negotiation skills; able to manage a book of business.

Responsibilities

• Serve as the lead point of contact for an assigned book of business and maintain high customer satisfaction.
• Align WM products and services with customer needs and propose compliant solutions.
• Negotiate, update, and renew contracts to maximize profits.
• Resolve customer escalations with the Inside Sales Manager.
• Communicate rates, charges and service strategies clearly and accurately to customers.
• Collaborate with the sales team to identify and grow opportunities in the territory.
• Utilize Salesforce.com and pricing tools for productivity and accuracy.
• Prepare reports and handle general administrative duties as needed.

Skills

B2B Sales

Account Management

Negotiation

Customer Relationships

CRM (Salesforce)

Education

High School Diploma or GED

Tools

Salesforce

Job description

WM, based in the Detroit metro area, seeks an Account Executive for inside sales. This role supports a book of business with a consultative retention approach, focusing on larger SME WM customers and revenue protection. Occasional in-person visits occur in Plymouth, MI.

The AE collaborates with WM teams to align offerings with client needs, renews contracts, and grows revenue through proactive outreach and service excellence, leveraging CRM tools to track progress.