Remote B2B Customer Service & Order Specialist

ePackageSupply; United States; Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Voluntary life insurance

Three weeks of vacation

Disability benefits

Job summary

A leading packaging solutions provider is seeking a Customer Service Representative to join their team in Evansville, IN. The successful candidate will handle customer inquiries, manage order processing, and support the sales team. Ideal applicants should have 2 years of experience in sales or customer service and a strong understanding of E-commerce. This full-time role offers valuable company benefits, such as life insurance and vacation time. Join a friendly environment where employee contributions directly impact success.

Qualifications

• 2 years of previous sales/customer service experience with CRM knowledge preferred.
• Ability to work independently and achieve goals without daily supervision.
• Desire for continued growth and development.

Responsibilities

• Handle inbound customer inquiries and order processing.
• Assist the sales team with customer payments and inquiries.
• Provide order status updates to customers and communicate key inventory changes.

Skills

Self-starter

Basic understanding of E-commerce

Sales/customer service experience

Positive attitude

Strong work-ethic

Education

Associates or Bachelor’s degree

Tools

CRM software

Job description

A leading packaging solutions provider is seeking a Customer Service Representative to join their team in Evansville, IN. The successful candidate will handle customer inquiries, manage order processing, and support the sales team. Ideal applicants should have 2 years of experience in sales or customer service and a strong understanding of E-commerce. This full-time role offers valuable company benefits, such as life insurance and vacation time. Join a friendly environment where employee contributions directly impact success.