Remote AWS Cloud Ops Engineer - Observability & Incidents

Cognizant; Indianapolis (IN); Remote; USD 110,000 - 125,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays and PTO

401(k) plan and contributions

Disability (Long/Short-term)

Paid Parental Leave

Job summary

Cognizant is seeking an AWS Cloud Ops Engineer to monitor, operate, and support AWS infrastructure across production and non-production environments. You will perform daily health checks, configure CloudWatch/Dynatrace monitoring, and manage backups, logs, and access within the LZ2 landing zone environment.

The role requires extensive AWS experience, strong communication, and on-call readiness. The position offers remote work options from the United States with a salary range of

Qualifications

• 5+ years of IT infrastructure, cloud operations, production support, or systems engineering experience.
• 3+ years of hands-on AWS operations experience preferred.
• Strong communication, documentation, ownership, troubleshooting, and on-call readiness.
• Preferred certifications: AWS SysOps Administrator – Associate, AWS Solutions Architect – Associate, AWS Cloud Practitioner, Dynatrace Associate/Professional, ITIL Foundation.

Responsibilities

• Perform daily AWS cloud infrastructure health checks including disk space validation and instance availability.
• Configure and enhance monitoring with AWS CloudWatch and Dynatrace (dashboards, alarms, notifications).
• Investigate alerts for outages, performance issues, and infrastructure anomalies.
• Manage EBS snapshots, backups, and reporting for EC2 and RDS.
• Handle VPC Flow Logs, EC2 logs, S3 bucket access, and DNS/firewall coordination.
• Troubleshoot outages, restarts, network issues, and access problems.
• Assist with deployments by following runbooks and validation steps.
• Support TriZetto Facets suite installation and related documentation.

Skills

AWS Operations

Monitoring & Observability

Incident Triage

Backup Validation

Documentation

On-call Readiness

Collaboration

Tools

AWS

Dynatrace

CloudWatch

SSM

RDS

EC2

S3

VPC

Route 53

IAM

Job description

Cognizant is seeking an AWS Cloud Ops Engineer to monitor, operate, and support AWS infrastructure across production and non-production environments. You will perform daily health checks, configure CloudWatch/Dynatrace monitoring, and manage backups, logs, and access within the LZ2 landing zone environment.

The role requires extensive AWS experience, strong communication, and on-call readiness. The position offers remote work options from the United States with a salary range of