Remote AVP, Loan Servicing Leader

RadNet, Inc.; Bowie (MD); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

PTO 22 days

STD 5 days

Holidays 11

Float holiday 1 day

401(k) with match

Job summary

WesBanco is seeking an AVP & Loan Servicing Manager to oversee multiple teams involved in loan, insurance, and escrow servicing. The role emphasizes supervisory leadership, process improvement, and regulatory compliance, with primary responsibilities performed remotely.

The ideal candidate has a Bachelor's degree (or equivalent) and at least five years of banking experience including two years in a leadership role.

Qualifications

• Bachelor's Degree preferred; or equivalent combination of education and/or experience
• Minimum of five years banking experience, including operations experience required.
• Minimum of two years experience in a supervisory or leadership role required.
• Strong knowledge of banking processes surrounding loan support preferred.

Responsibilities

• Measures key performance indicators and oversees metric reports to identify opportunities for improvement.
• Leads the team as an agent of change, finding new opportunities to serve our clients and bring new capabilities to the market.
• Contributes to a business plan, strategic initiative execution and monitoring associated expenses.
• Assists in monitoring and preparing reporting on key performance indicators including reporting to the board.
• Accounts for their team budget and managing overall performance to budget.
• Manages teams of employees performing all insurance servicing and escrow servicing.
• Selects team members, employee engagement, team dynamics, coaching, development, performance management and managing talent across the team including compensation.
• Coaches employees on personal development plans and provides opportunities for growth within the organization.
• Oversees training and guidance to all teams with respect to understanding, processing and managing the workload.
• Oversees all activities to ensure timely and appropriate payoff quotes, payment posting, paid loan processing, insurance monitoring and force placement and tax escrow disbursements and analysis.
• Oversees regulatory and audit findings and responsible for implementing remediation plans.
• Guides the development and implementation of operational plans, policies, procedures, and goals that further scalability, automation and efficiency.
• Collaborates with key leaders and stakeholders and guides change for scalability and automation.
• Fosters strong relationships with key leaders and stakeholders across the bank to ensure collaboration and effective communication with other teams.
• Attends and travels for leadership meetings and partnership engagements with other business lines of the bank.
• Maintains policies, SOX control documentation, risk assessments and other controls around all assigned areas.
• Responds to and resolves complex issues within the areas of responsibility.
• Oversees the process flow documentation for assigned systems and areas of responsibility and pursues areas of improvement.
• Accounts for the repository of procedures, processes, job aids and other critical information for functional areas.
• Drives the effective use of technology within functional areas.
• Oversees all areas to defined customer service level expectations and key vendor processing timelines.
• Collaborates with business areas on new initiatives, processes or products and accountable for the implementation within functional areas.

Skills

Leadership

Banking operations

Team management

Process improvement

Education

Bachelor's degree

Tools

Microsoft Office

Banking software

Job description

WesBanco is seeking an AVP & Loan Servicing Manager to oversee multiple teams involved in loan, insurance, and escrow servicing. The role emphasizes supervisory leadership, process improvement, and regulatory compliance, with primary responsibilities performed remotely.

The ideal candidate has a Bachelor's degree (or equivalent) and at least five years of banking experience including two years in a leadership role.