Remote Automotive Technical Consultant (ASE-Certified)

Morley Companies, Inc.; Wisconsin; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k) with matching

Job summary

Morley Companies, Inc. is hiring ASE-certified auto technicians for a work-from-home role serving a domestic OEM brand. Initial on-site training will occur in Saginaw, Michigan, with ongoing home-based support for field techs across the U.S.

You will diagnose and guide repairs on EVs, engines, electrical, drivetrain and infotainment systems, using electronic service manuals and expert listening skills. A customer-service background is a plus.

Qualifications

• Must pass pre-employment background check and drug screen.
• High school diploma or equivalent is required.
• Five+ years of recent experience as a mechanic in a full-service shop.
• Two ASE certifications (or plan to obtain within six months with reimbursement).
• Valid driver’s license is required.
• Minimum one year of customer service experience.

Responsibilities

• Assist field service techs via inbound/outbound calls, chat and email.
• Provide expert help on automotive EV, engine, electrical, drivetrain or infotainment systems.
• Support technicians from home after initial on-site training.
• Access latest technical data and repair strategies with team guidance.
• Grow professionally within the Morley automotive consulting team.

Skills

Automotive systems knowledge

Electronic service manuals

Education

High school diploma or equivalent

Two ASE certifications

Job description

Morley Companies, Inc. is hiring ASE-certified auto technicians for a work-from-home role serving a domestic OEM brand. Initial on-site training will occur in Saginaw, Michigan, with ongoing home-based support for field techs across the U.S.

You will diagnose and guide repairs on EVs, engines, electrical, drivetrain and infotainment systems, using electronic service manuals and expert listening skills. A customer-service background is a plus.