Remote Automotive Listings & Auctions Specialist

CDS Global; Clifton (TX); Teletrabalho; USD 66 000 - 70 000; Tempo integral

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Resumo da oferta

Hearst Magazines is hiring a Production Specialist to guide sellers from submission to auction success. You will prepare listings, coordinate updates, and act as the primary seller contact during the pre-auction phase.

The role requires strong writing and editing skills, exceptional organization, and a customer-first approach. This full-time position can be done remotely with state restrictions noted.

Qualificações

• 2+ years of experience in customer support, content production, technical writing, automotive services, or related field (or equivalent experience).
• Strong writing and editing skills with ability to present detailed information clearly and accurately.
• Excellent interpersonal skills with a customer-first mindset and professional communication style.
• Highly organized and detail-oriented with ability to manage multiple priorities in a fast-paced environment.
• Demonstrated ability to handle sensitive information with discretion and build trust with stakeholders.
• Problem-solving mindset with ability to navigate challenges independently while knowing when to elevate.
• Interest in or knowledge of collector cars and automotive culture; hands-on automotive experience is a plus.

Responsabilidades

• Prepare auction listings by organizing seller-submitted data and photos in accordance with Bring a Trailer standards.
• Coordinate with sellers and internal teams to incorporate updates and ensure listing accuracy and completeness.
• Serve as the primary point of contact for sellers during the pre-auction phase, delivering timely and professional communication.
• Provide high-quality customer support by answering questions, offering guidance, and addressing concerns with empathy.
• Manage and prioritize a high-volume pipeline of listings at various stages to meet daily production goals.
• Track listings through internal systems and act as the subject matter expert on each listing’s history.
• Collaborate cross-functionally to ensure a smooth transition from listing creation to auction launch.
• Contribute to special projects and process improvements as needed.

Conhecimentos

Customer support

Content production

Technical writing

Automotive services

Detail-oriented

Descrição da oferta de emprego

Hearst Magazines is hiring a Production Specialist to guide sellers from submission to auction success. You will prepare listings, coordinate updates, and act as the primary seller contact during the pre-auction phase.

The role requires strong writing and editing skills, exceptional organization, and a customer-first approach. This full-time position can be done remotely with state restrictions noted.