Remote Automotive Diagnostic Specialist

Placements24; Willows (CA); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Fully remote work

Competitive salary

Company-provided software licenses

Health insurance

Job summary

Placements24 is hiring a Remote Automotive Diagnostic Specialist to support customers nationwide from a fully remote team. You will conduct remote diagnostics using specialized software to troubleshoot complex vehicle issues without on-site visits.

Applicants should have 7+ years as an automotive technician or diagnostic specialist, strong DTC interpretation skills, and excellent remote communication. The role offers remote work, competitive pay, and software licenses.

Qualifications

• Minimum 7 years as Automotive Technician or Diagnostic Specialist.
• Strong ability to interpret diagnostic trouble codes and live data.
• Excellent remote communication and problem-solving skills.

Responsibilities

• Perform remote diagnostics on a wide range of vehicle makes/models using specialized software.
• Analyze diagnostic data to identify root causes and provide actionable solutions to field technicians.
• Collaborate virtually with dealership service departments to provide expert support.
• Document diagnostic processes, findings and resolutions in a knowledge base.
• Stay updated on new vehicle technologies and software updates.
• Provide remote training and mentorship on advanced diagnostic techniques.

Skills

Remote diagnostics

Automotive electricals

CAN bus networks

DTC analysis

Remote communication

Tools

OEM diagnostic software

Generic scan tools

Job description

About the Role

Our client is seeking a highly skilled Remote Automotive Diagnostic Specialist to join their innovative, remote-first team supporting customers nationwide. In this role, you will leverage advanced remote diagnostic tools and software to troubleshoot and resolve complex vehicle issues without physical access to the vehicle. You will work closely with dealership technicians and customer support teams, providing expert guidance and solutions. This is a unique opportunity for a seasoned automotive professional who excels at problem-solving, possesses strong communication skills, and thrives in a flexible, remote work environment , contributing to cutting-edge automotive support solutions.

Key Responsibilities

• Perform remote diagnostics on a wide range of vehicle makes and models using specialized software and tools.
• Analyze diagnostic data, identify root causes of complex issues, and provide clear, actionable solutions to field technicians.
• Collaborate virtually with dealership service departments, offering expert technical support and guidance.
• Document diagnostic processes, findings, and resolutions in a comprehensive knowledge base.
• Stay abreast of new vehicle technologies, diagnostic procedures, and software updates .
• Provide remote training and mentorship to other technicians on advanced diagnostic techniques.

Requirements

• Minimum of 7 years of experience as an Automotive Technician or Diagnostic Specialist, with a significant focus on complex diagnostics.
• Proficiency with various OEM diagnostic software and generic scan tools.
• Demonstrated ability to interpret complex diagnostic trouble codes (DTCs) and live data streams.
• Strong understanding of automotive electrical systems, CAN bus networks, and engine control modules (ECMs).
• Excellent remote communication and problem-solving skills, with the ability to explain technical concepts clearly.
• Must have a reliable high-speed internet connection and a dedicated home office setup suitable for remote work.

Benefits

• Highly competitive salary and potential for performance-based incentives.
• Fully remote work arrangement, offering exceptional work-life balance.
• Company-provided diagnostic software licenses and necessary tools.
• Comprehensive health, dental, and vision insurance plans.
• Opportunities for continuous learning and professional growth in automotive technology.