Remote VSC Level 3 Auto Warranty Claims Adjuster

Integro Professional Services, LLC; United States; Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Bonus potential

Weekly payroll

Healthcare options

401(k) retirement plan

Life insurance

Paid time off

Growth opportunities

Job summary

Integro Professional Services, LLC is seeking a highly skilled VSC Level 3 Claims Adjuster (Remote) to join our automotive extended warranty claims team. The role requires 5+ years of claims administration experience, strong knowledge of automotive systems, and proficiency with claims management software.

You will review, investigate, and resolve claims while delivering excellent customer service and ensuring compliance with policies.

Qualifications

• 5+ years of recent experience in automotive claims administration or a similar role.
• Strong understanding of automotive systems, components, and repair processes.
• Familiarity with warranty regulations, guidelines, and best practices within the automotive industry.
• Exceptional attention to detail and analytical skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Review and evaluate automotive extended warranty claims submitted by customers, dealerships, and repair facilities.
• Verify claim information, including coverage, eligibility, and supporting documentation.
• Conduct thorough investigations and assessments to determine the validity of claims and contract coverage.
• Collaborate with internal departments and external parties to gather relevant information and resolve claim-related issues.
• Ensure compliance with company guidelines, industry regulations, and legal requirements throughout the claims administration process.
• Accurately and efficiently process claims within established timelines.
• Communicate claim decisions, approvals, and denials to appropriate parties promptly and professionally.
• Provide exceptional customer service by promptly addressing inquiries, concerns, and escalations related to warranty claims.
• Maintain accurate and organized claim records and documentation.
• Identify trends and areas for process improvement and contribute to the development and implementation of enhanced claims-handling procedures.

Skills

Attention to detail

Analytical skills

Communication skills

Independent and self-motivated

Team collaboration

Problem-solving

Tools

Claims management systems

Job description

Integro Professional Services, LLC is seeking a highly skilled VSC Level 3 Claims Adjuster (Remote) to join our automotive extended warranty claims team. The role requires 5+ years of claims administration experience, strong knowledge of automotive systems, and proficiency with claims management software.

You will review, investigate, and resolve claims while delivering excellent customer service and ensuring compliance with policies.