Remote Auto Shop Admin & Front Desk Lead

Global Pacific Support; Houston (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive Salary

Remote Position

Schedule Flexibility

Job summary

Genius Agency AI is seeking a detail-oriented Mechanic Shop Admin to manage administrative functions of an automotive repair shop. You will greet customers, schedule repairs, maintain records, handle invoices, and support day-to-day operations with a customer-focused approach.

The role requires strong organization, multitasking ability, and proficiency with scheduling and invoicing software. A high school diploma is required; automotive knowledge is a plus.

Qualifications

• Experience in administrative role, preferably automotive shop
• Strong organizational and time management skills
• Excellent communication and interpersonal abilities
• Proficiency in scheduling and invoicing software
• Ability to multitask in fast-paced environment
• Attention to detail and accuracy in record-keeping
• Customer service-oriented mindset
• Basic automotive terminology knowledge is a plus
• Proficient in Microsoft Office or similar software
• High school diploma or equivalent; certifications in administration a plus

Responsibilities

• Manage front desk operations and greet customers.
• Schedule appointments for vehicle repairs and maintenance.
• Maintain accurate records of customer interactions and service requests.
• Assist in processing invoices and payments, ensuring timely billing.
• Handle phone calls, emails, and online inquiries professionally.
• Coordinate with technicians to track service progress and provide updates.
• Ensure shop is organized and supplies are stocked.
• Prepare reports and documentation as required.
• Maintain a clean and welcoming environment for customers and staff

Skills

Organization

Time management

Communication

Scheduling software

Invoicing software

Microsoft Office

Education

High school diploma or equivalent

Tools

Scheduling software

Invoicing software

Microsoft Office

Job description

Genius Agency AI is seeking a detail-oriented Mechanic Shop Admin to manage administrative functions of an automotive repair shop. You will greet customers, schedule repairs, maintain records, handle invoices, and support day-to-day operations with a customer-focused approach.

The role requires strong organization, multitasking ability, and proficiency with scheduling and invoicing software. A high school diploma is required; automotive knowledge is a plus.