Mechanic shop admin

Genius Agency AI; Sugar Land (TX); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Remote position

Schedule flexibility

Job summary

A leading automotive services company in Sugar Land, Texas is looking for a detail-oriented Mechanic Shop Admin. This role involves managing administrative functions such as scheduling appointments, handling customer inquiries, and maintaining records. The ideal candidate will possess strong communication and organizational skills, as well as proficiency in scheduling software. This position offers competitive salary, remote working options, and flexibility in scheduling for the successful applicant.

Qualifications

• Prior experience in an administrative role, preferably in an automotive repair shop.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Excellent communication and customer service skills.

Responsibilities

• Manage the front desk operations, greeting customers and assisting with their inquiries.
• Schedule appointments for vehicle repairs and maintenance.
• Maintain accurate records of customer interactions.
• Assist in processing invoices and payments and ensure timely billing.
• Handle calls, emails, and online inquiries professionally.
• Coordinate with technicians and provide customers with updates.

Skills

Organizational skills

Customer service orientation

Communication skills

Microsoft Office

Customer service

Communication

Education

High school diploma or equivalent

Certifications in administration or related fields

Tools

Scheduling and invoicing software

Microsoft Office Suite

Microsoft Office

Job description

Genius Agency AI is looking for a detail-oriented and organized Mechanic Shop Admin to join our team. In this role, you will be responsible for managing the administrative functions of our automotive repair shop, including handling customer inquiries, scheduling appointments, maintaining records, and supporting the shop's day-to-day operations. This position requires excellent communication skills and a customer-focused approach.

Responsibilities

• Manage the front desk operations, greeting customers and assisting with their inquiries.
• Schedule appointments for vehicle repairs and maintenance, ensuring efficient use of shop resources.
• Maintain accurate records of customer interactions, service requests, and repair activities.
• Assist in processing invoices and payments, ensuring timely and accurate billing.
• Handle phone calls, emails, and online inquiries from customers in a professional manner.
• Coordinate with technicians to keep track of service progress and provide updates to customers.
• Ensure the shop is well organized and that all necessary supplies are stocked.
• Assist in preparing reports and documentation as required.
• Maintain a clean and welcoming environment for customers and staff.

• Prior experience in an administrative role, preferably in an automotive repair shop.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in using scheduling and invoicing software.
• Ability to multitask and work effectively in a fast-paced environment.
• Attention to detail and accuracy in record-keeping.
• Customer service-oriented mindset.
• Basic understanding of automotive terminology and repair processes is a plus.
• Proficient in Microsoft Office Suite or similar software.
• High school diploma or equivalent; additional certifications in administration or a related field is a plus.

Competetive Salary, Remote Position, Schedule Flexibility