Remote Mechanic Shop Admin - Scheduling & Customer Care

Global Pacific Support; Sugar Land (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive Salary

Remote Position

Schedule Flexibility

Job summary

Genius Agency AI is seeking a detail-oriented Mechanic Shop Admin to manage the administrative functions of our automotive repair shop, including handling customer inquiries, scheduling appointments, maintaining records, and supporting day-to-day operations.

You will greet customers at the front desk, coordinate with technicians to track service progress, process invoices, keep accurate records, and ensure the shop remains clean, organized, and welcoming for everyone.

Qualifications

• Experience in an administrative role, preferably in an automotive shop.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency with scheduling and invoicing software.
• MS Office proficiency.
• Ability to multitask in a fast-paced environment.
• Attention to detail in record-keeping.
• Customer service-oriented mindset.
• Basic automotive terminology understanding.
• High school diploma or equivalent.

Responsibilities

• Manage front desk operations, greet customers, and handle inquiries.
• Schedule vehicle repairs and maintenance appointments.
• Maintain records of service requests and repairs.
• Process invoices and payments accurately.
• Handle calls, emails, and online inquiries.
• Coordinate with technicians to track service progress.
• Keep shop organized and stocked with supplies.
• Assist in preparing reports and documentation.
• Maintain a clean, welcoming environment.

Skills

Admin experience

Organization

Communication

Scheduling software

Invoicing software

Multitasking

Detail oriented

Customer service

Automotive terms

MS Office

Education

High school diploma or equivalent

Tools

Scheduling software

Invoicing software

MS Office

Job description

Genius Agency AI is seeking a detail-oriented Mechanic Shop Admin to manage the administrative functions of our automotive repair shop, including handling customer inquiries, scheduling appointments, maintaining records, and supporting day-to-day operations.

You will greet customers at the front desk, coordinate with technicians to track service progress, process invoices, keep accurate records, and ensure the shop remains clean, organized, and welcoming for everyone.