Remote Auto & Property Claims Trainee

Liberty Mutual Insurance; Indianapolis (IN); À distance; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Work from home

Flexible shifts

Résumé du poste

Liberty Mutual Insurance is seeking a claims specialist to initiate Auto and Property claims with precision and consultative guidance on coverage. You will document FNOL accurately and coordinate with teams to advance claims, while delivering a seamless customer experience.

The role supports work-from-home arrangements with a 50-mile radius requirement to a designated claims office. Weekend shifts may be required, with training provided.

Qualifications

• Minimum 1–2 years in a customer-facing or consultative role.
• Bachelor’s degree preferred in related fields and willingness to obtain licenses.

Responsabilités

• Accurately capture Auto and Property claims, ensuring FNOL documentation is complete and precise.
• Provide consultative policy guidance on coverage and claims process.
• Make interactions seamless and responsive for customers and agents.
• Expedite claims outcomes and drive timely resolutions.
• Collaborate with internal teams and external vendors to progress claims.

Connaissances

Claims intake

FNOL documentation

Policy guidance

Customer-centric

Problem solving

Attention to detail

Adaptability

Learning orientation

Technology literacy

Formation

High school diploma or equivalent

Bachelor’s degree (Business/Communications/Insurance)

Outils

Claims systems

CRM platforms

Microsoft Outlook

Typing proficiency

Description du poste

Liberty Mutual Insurance is seeking a claims specialist to initiate Auto and Property claims with precision and consultative guidance on coverage. You will document FNOL accurately and coordinate with teams to advance claims, while delivering a seamless customer experience.

The role supports work-from-home arrangements with a 50-mile radius requirement to a designated claims office. Weekend shifts may be required, with training provided.