Remote Auto Insurance Customer Service Agent

Velocitii; United States; Remote; USD 22,041 - 22,730; Full time

Benefits offered by this job

Free Healthcare for You & Your Family

Training, coaching, mentorship

Remote Work Equipment Provided

Job summary

Velocitii is hiring Remote Customer Service Representatives to work in a fast-paced environment and provide support to customers regarding classic auto insurance questions. This role focuses on managing calls, resolving customer concerns, and enhancing their overall experience.

The position offers legal starting pay of $16.00 to $16.50 per hour, with added benefits like healthcare, PTO, and annual bonuses. Applicants need strong communication skills and a friendly disposition.

Qualifications

• 6+ months call-center experience.
• 1+ year of customer service experience.
• Distraction-free remote workspace.

Responsibilities

• Manage 40-100 calls per day.
• Highlight and sell membership benefits.
• Prioritize customers and improve their experience.

Skills

Call-center experience

Customer service experience

Strong verbal and written communication

Organizational skills

Problem-solving skills

Education

High school diploma or GED

Job description

Velocitii is hiring Remote Customer Service Representatives to work in a fast-paced environment and provide support to customers regarding classic auto insurance questions. This role focuses on managing calls, resolving customer concerns, and enhancing their overall experience.

The position offers legal starting pay of $16.00 to $16.50 per hour, with added benefits like healthcare, PTO, and annual bonuses. Applicants need strong communication skills and a friendly disposition.