Remote Auto Estimator & Claims Specialist

State Farm; Edison (NJ); Hybrid; USD 79,000 - 103,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company contributions

Paid time off

Job summary

State Farm is seeking an Auto Estimator for a Remote-Field role based in Edison, NJ. You will collect vehicle data, estimate damages, and guide insureds through claims with top-tier service while occasionally working in-person with body shops.

The role requires auto damage estimating experience, strong communication, and a valid driver’s license. Expect flexible shifts, robust benefits, and a competitive starting salary with incentive potential.

Qualifications

• Auto collision repair, auto damage estimating, and/or auto insurance appraiser experience.
• Excellent customer service, critical thinking, and decision-making skills.
• Strong written and verbal communication skills.
• Ability to multi-task across technical platforms.
• Accountability and Resourcefulness.
• Physical agility to evaluate vehicle damage and create repair estimates.
• A valid driver’s license is required; an MVR may be requested.

Responsibilities

• Collect vehicle information from repair shops or customers and complete initial and supplemental estimates via photos or in person.
• Meet with insureds, explain coverage, estimate vehicle damage, and assist through the claims process with Remarkable service.
• Utilize automated estimating systems to prepare repair estimates.
• Provide technical support to claim handlers on vehicle repair issues.
• Evaluate bid content and photo documentation, vehicle damage, and causation issues.
• Answer inbound and make outbound calls to customers and repair shops.
• Provide exceptional customer service throughout the claims process.

Skills

Auto damage estimating

Customer service

Communication

Multi-tasking

Driver's license

Tools

CCC One

Mitchell

Job description

State Farm is seeking an Auto Estimator for a Remote-Field role based in Edison, NJ. You will collect vehicle data, estimate damages, and guide insureds through claims with top-tier service while occasionally working in-person with body shops.

The role requires auto damage estimating experience, strong communication, and a valid driver’s license. Expect flexible shifts, robust benefits, and a competitive starting salary with incentive potential.