Remote Auto Claims Adjuster

Wells Media Group; New York, Northern (NY, KY); Hybrid; USD 50,000 - 125,000; Full time

Job summary

National General, part of The Allstate Corporation, seeks an Auto Adjuster to handle auto claims across Northeastern states. You’ll investigate coverage, liability, and damages, coordinating inspections and working with appraisal when needed while focusing on coverage determination rather than vehicle appraisals.

The role emphasizes independent decision making within authority limits and strong customer service as you help clients through the claims process.

Qualifications

• Investigate and confirm facts of loss for auto accidents.
• Understand policy terms, coverage and liability implications.

Responsibilities

• Investigate auto claims including coverage, damages and liability.
• Coordinate inspections and work with appraisal as needed.
• Evaluate fraud or subrogation potential and determine handling.
• Apply knowledge of company policies and industry guidelines.
• Exercise independent discretion within authority limits.
• Communicate with customers to determine needs and provide service

Skills

Analytical Thinking

Auto Insurance Claims

Liability Investigations

Negotiation

Customer Service

Insurance Policies

Licensing

Case Management

Claims Review

Claims Administration

Insurance Coverage

Appraisal Process

Job description

National General, part of The Allstate Corporation, seeks an Auto Adjuster to handle auto claims across Northeastern states. You’ll investigate coverage, liability, and damages, coordinating inspections and working with appraisal when needed while focusing on coverage determination rather than vehicle appraisals.

The role emphasizes independent decision making within authority limits and strong customer service as you help clients through the claims process.