Remote Atlassian ITSM Engineer — Jira & Confluence Lead

ecsfederal; Virginia (MN); Hybrid; USD 130,000 - 160,000; Full time

Benefits offered by this job

Remote work

Public Trust clearance eligibility

Federal project experience

Job summary

Everforth ECS seeks an Atlassian IT Service Manager to administer Jira and Confluence for a federal customer, designing and implementing enhancements across the Atlassian toolset. The role involves working remotely with stakeholders to analyze requirements and translate them into scalable configurations.

The engineer will lead Jira/Confluence administration, support migration to Atlassian Government Cloud, and deliver user training to ensure effective adoption in a dynamic federal setting.

Qualifications

• US Citizenship with ability to obtain Public Trust clearance.
• Bachelor's degree or 7+ years of relevant experience.
• 7+ years administering Jira and Confluence for software development and/or operations teams.
• Experience with Agile methodologies (Scrum/Kanban) in Jira.
• Experience developing JSM solutions; forms, reporting design, data modeling, scalable configurations.
• Federal government contracting experience.

Responsibilities

• Administer Jira and Confluence; configure, maintain, and optimize the platforms for projects and org needs.
• Translate business requirements into technical configurations and deliver user training to drive adoption.
• Support Atlassian Datacenter migration to Atlassian Government Cloud (SaaS).
• Collaborate with stakeholders to analyze requirements and designs for scalable Atlassian solutions.

Skills

Jira administration

Confluence administration

Agile methodologies (Scrum/Kanban)

JSM configuration

Education

Bachelor's degree or 7+ years of relevant experience

Tools

Jira

Confluence

Job description

Everforth ECS seeks an Atlassian IT Service Manager to administer Jira and Confluence for a federal customer, designing and implementing enhancements across the Atlassian toolset. The role involves working remotely with stakeholders to analyze requirements and translate them into scalable configurations.

The engineer will lead Jira/Confluence administration, support migration to Atlassian Government Cloud, and deliver user training to ensure effective adoption in a dynamic federal setting.