Remote Associate Loan Officer | Path to Mortgage Licensing

Cascade Financial Services; Knoxville (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Life insurance

401K match

Paid time off

Sick time

10 paid holidays

Remote work opportunities

Job summary

Cascade Financial Services in Knoxville, TN is seeking an Associate Loan Officer to support senior loan officers and borrowers through the mortgage origination process.

This entry‑level role offers a defined path toward NMLS licensing and a producing Loan Officer role for high performers, with comprehensive onboarding and ongoing coaching. You will gain expertise in loan pipelines, borrower communication, and regulatory compliance.

Qualifications

• 4-year college degree required.
• 1 year mortgage experience.
• Strong organizational and time management skills.
• Excellent customer service and communication abilities.
• Ability to learn quickly and adapt in a fast-paced team.
• Attention to detail and sound judgment.

Responsibilities

• Assist Loan Officers in managing borrower relationships throughout the mortgage origination process.
• Conduct inbound and outbound calls to gather information, provide status updates, answer questions, and support loan progression.
• Learn and apply the company's sales methodology, customer service standards, and mortgage origination best practices.
• Monitor loan pipelines and assist in moving applications efficiently from application to prequalification.
• Accurately update information within the LOS, CRM, and other company systems.
• Develop knowledge of manufactured housing loan products, lending guidelines, and regulatory requirements.
• Maintain compliance with all company policies, disclosure requirements, and applicable lending regulations.
• Participate in ongoing training, coaching, and professional development programs designed to prepare for a future Loan Officer role.
• Shadow experienced Loan Officers and sales leaders to develop consultative sales, communication, and borrower engagement skills.
• Build proficiency in identifying borrower needs and helping connect borrowers with appropriate financing solutions under the guidance of licensed Loan Officers.
• Contribute to team production goals through strong organization, responsiveness, and attention to detail.

Skills

Organizational skills

Time management

Customer service

Communication

Learning agility

Attention to detail

Education

Bachelor's degree

Tools

LOS

CRM

Job description

Cascade Financial Services in Knoxville, TN is seeking an Associate Loan Officer to support senior loan officers and borrowers through the mortgage origination process.

This entry‑level role offers a defined path toward NMLS licensing and a producing Loan Officer role for high performers, with comprehensive onboarding and ongoing coaching. You will gain expertise in loan pipelines, borrower communication, and regulatory compliance.